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Help Center
Common topics:
How to use the webcam protection feature?
How to allow the Full Disk Access prompt using Surfshark Antivirus on macOS Ventura
How to use the Surfshark Antivirus on Windows?
How to install the Surfshark Antivirus on macOS?
How to use the Surfshark Antivirus on Android?
Why can't I find the Surfshark Antivirus on my macOS?
All issues
Tips from the team
“If you ever encounter any streaming issues, a simple protocol change usually does the job of solving them.”
“If you ever experience any connection issues - try connecting to a couple of different servers. Disconnecting from the VPN and reconnecting can solve a lot of various issues.”
“Login issues on any device will be solved easily using the login with code feature.”
Common topics and questions
How to get started?
How to make sure if Surfshark VPN is working?
How to set up Surfshark smart DNS for LG TV?
How to set up Surfshark smart DNS on Apple TV?
Surfshark Features and Settings
How to set up a router with Surfshark?
How to set up Surfshark VPN on an AsusWRT router?
How to set up Surfshark VPN on DD-WRT router?
How to securely watch Netflix with Surfshark?
How to activate Surfshark smart DNS?
How to fix website/app login issues?
How to bypass the Windows Defender false alarm?
How to troubleshoot smart DNS issues?
How to connect from countries with network restrictions?