How can we help?
We might have a helpful guide about it
Get started
Learn how to install apps, set VPN on routers, smart TVs and other devices
Troubleshoot issues
Find solutions for connectivity, login, streaming and other issues
Billing and account
Find information about invoices, refund policy, credentials, etc.
General info
Learn more about streaming services, features, etc.
F.A.Q.
How to troubleshoot slow speed problems?
How to troubleshoot smart DNS issues?
How to fix website/app login issues?
How to connect from countries with network restrictions?
How to watch Netflix with Surfshark?
Surfshark Features and Settings
How to make sure if Surfshark VPN is working?
How to activate Surfshark smart DNS?
How to set up Surfshark smart DNS for LG TV?
How to set up Surfshark smart DNS on Apple TV?
How to set up a router with Surfshark?
How to set up Surfshark VPN on an AsusWRT router?
How to set up Surfshark VPN on DD-WRT router?
How to monitor emails using Surfshark Alert?
How to get started?