If you have some devices where the Surfshark VPN app can not be installed (Xbox, Chromecast, etc.), setting up a VPN on the router may be beneficial. This way all devices connected to the router will have a VPN access.
To set up a VPN connection on your router, the router must have the VPN function. It's worth mentioning that not all routers have it.
To determine whether your router is compatible with the necessary VPN protocol, please read the user manual of your router (you can usually find it on the manufacturer’s website) or inside the box of your router. Alternatively, you can simply log into the router and check if you can find some VPN settings there (usually called a VPN client). The vast majority of ISP-issued routers are unable to support any VPN configurations.
If you find that your router supports OpenVPN, L2TP or IKEv2 VPN protocols*, feel free to check if the tutorial is available on our Help Center or contact our Customer Success Sharks for more details. We have tutorials on how to configure a VPN on the most popular routers. You can find our tutorials for routers on this page, maybe you will find your model.
Note: VPN on the router method will probably not work if the protocol listed on the router is supported in the "pass-through" mode. If the "VPN pass-through" is the only VPN choice on your router, you will not be able to set up VPN on your router. Routers that support VPN pass-through mode do not support OpenVPN or L2TP Client, which is a crucial feature needed to run Surfshark VPN.
If you have any further questions, or you're still not sure if you can configure the VPN on your router, feel free to contact our Customer Success Sharks anytime and they will help you out!
* A protocol is a set of rules that determines how your information will be sent and received. Every VPN connection must use one or another protocol and often is it up to you to choose your preferred one.