Fix an issue

Connection issues

How to troubleshoot connection issues - unable to connect?

How to fix unable to connect issues on Windows?

How to fix unable to connect issues on macOS?

How to fix unable to connect issues on Android?

How to fix unable to connect issues on iOS?

Show all Speed issues

How to troubleshoot slow speed problems?

How to fix slow connection issues on Windows?

How to fix slow connection issues on Android?

How to fix slow connection issues on iOS?

How to fix slow connection issues on macOS?

Show all Streaming issues

How to troubleshoot streaming issues?

How to fix Netflix streaming issues?

Login issues

How to fix website/app login issues?

Application issues

How to bypass the Windows Defender false alarm?

How to troubleshoot Surfshark VPN browser extension issues?

Why am I unable to send emails while connected to Surfshark?

Collecting diagnostics failed on Windows

The app couldn't reach Surfshark systems

Show all smartDNS issues

How to troubleshoot smart DNS issues?