Fix an issue

Connection issues

How to fix unstable connection issues on Windows

How to fix connectivity issues on Fire TV stick

How to connect to Surfshark on macOS from China using WireGuard manual connection

How to connect to Surfshark on iOS from China using WireGuard manual connection

How to connect to Surfshark on Android from China using WireGuard manual connection

Show all Speed issues

How to troubleshoot slow speed problems

How to fix slow connection issues on Windows

How to fix slow connection issues on Android

How to fix slow connection issues on iOS

How to fix slow connection issues on macOS

Show all Streaming issues

How to troubleshoot streaming issues

How to fix Netflix streaming issues

Login issues

How to fix website/app login issues

I can't login

Application issues

Surfshark background service is not running

How to troubleshoot Surfshark VPN browser extension issues

Why am I unable to send emails while connected to Surfshark?

Collecting diagnostics failed on Windows

The app couldn't reach Surfshark systems

Show all App installation

I can't install Surfshark

How to reinstall the Surfshark application on Windows

How to reinstall the Surfshark application on Android

How to reinstall the Surfshark application on iOS

How to reinstall the Surfshark application on macOS

Show all Smart DNS issues

How to troubleshoot Smart DNS issues