Logo
VPN Guides
Surfshark One
Alternative ID
My account
Refer & Earn
Search
Log in
Get Surfshark
VPN
Surfshark One
Alternative ID
My account
Log in
Getting started
Applications TV & Consoles Manual setup Restricted network setup All issues
Troubleshooting
Connection issues Speed issues Streaming issues Login issues All issues
Surfschool
About Surfshark VPN Protocols Features Tips & tricks All issues
Surfshark Alert
How to monitor emails using Surfshark Alert? What is Surfshark One? How to monitor credit cards using Surfshark Alert? How to monitor national IDs using Surfshark Alert? All issues
Surfshark Search
How to use Surfshark Search? All issues
Surfshark Antivirus
How to use the Surfshark Antivirus on Windows? How to use the Surfshark Antivirus on Android? All issues
My account
Account Billing Login issues All issues
Alternative ID
Alternative ID
Go to Surfshark
Application issues
How to give permissions to Surfshark on macOS Sequoia Beta Surfshark background service is not running How to troubleshoot Surfshark VPN browser extension issues Collecting diagnostics failed on Windows The app couldn't reach Surfshark systems Cannot change Auto-connect / Killswitch / LAN settings on Windows
  1. Surfshark Customer Support
  2. VPN Guides
  3. Fix an issue
  4. Application issues

Application issues

How to give permissions to Surfshark on macOS Sequoia Beta
Surfshark background service is not running
How to troubleshoot Surfshark VPN browser extension issues
Collecting diagnostics failed on Windows
The app couldn't reach Surfshark systems
Cannot change Auto-connect / Killswitch / LAN settings on Windows
Can’t find what you need?
Submit a request
Copyright © Surfshark.com
We value your privacy
This website uses cookies that are necessary for our site to work properly and to give us information about your use of the website, as well as for marketing purposes. By accepting, you agree to the use of cookies as described in our Privacy Policy.
Cookie settings
This website uses cookies that are necessary for our site to work properly and to give us information about your use of the website, as well as for marketing purposes. By accepting, you agree to the use of cookies as described in our Privacy Policy.
These cookies are needed for our website to function, remember your key preferences and keep our website secure
These cookies help us understand how you use our website
We and our trusted partners use cookies to serve targeted advertising and measure performance of advertising campaigns.