Application issues
Surfshark background service is not running How to troubleshoot Surfshark VPN browser extension issues Why am I unable to send emails while connected to Surfshark? Collecting diagnostics failed on Windows The app couldn't reach Surfshark systems Cannot change Auto-connect / Killswitch / LAN settings on Windows
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Cannot change Auto-connect / Killswitch / LAN settings on Windows

Updated:

In this article, you will learn how to fix an issue when you cannot change Auto-connect, KillSwitch, or LAN settings in the Surfshark app on a Windows device.

 

Try the following suggestions:

  1. First, restart the Surfshark app. Check whether you can modify those settings afterward;

  2. In case restarting the app did not help, restart your Windows device;

  3. If that didn't help either, restore the original settings of the Surfshark application. Open the Surfshark app, go to Settings -> Help -> Diagnostics, and click Restore original settings.

  4. If none of the steps work, reinstall the Surfshark app.

 

You may also be interested in:

  1. How to set up Surfshark VPN on Windows?
  2. How to fix slow connection issues on Windows?
  3. How to disable IPv6 on Windows?
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