Cannot change Autoconnect / Killswitch / LAN settings on Windows

This article will explain how to fix an issue when you cannot change Autoconnect, Killswitch, LAN settings in the Surfshark app on a Windows device. 


In case this happens, please try the following suggestions:

  1. First and foremost, restart the Surfshark app. Check whether you can modify those settings afterward;

  2. In case restarting the app did not help, restart your Windows device;

  3. If that also did not seem to help, restore the original settings of the Surfshark application. Open the Surfshark app, go to Settings -> Help -> Diagnostics and click Restore original settings.

  4. In case restoring the app also did not help, reinstall the Surfshark app.


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