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Auto-connect/Kill Switch/LAN settings couldn't be changed

If you get this error it might be that the background system of Surfshark for some reason was unable to process this request during the given time.

Here is what you may want  to try:

  • Restart the app and make preferred adjustments again.

  • Restart your device if the issue persists after restarting the app.

  • If the issue is not resolved, open the Surfshark app, go to Settings -> Help -> Diagnostics -> Restore original settings.


  • If this issue started happening right after the installation, reinstall your Surfshark app.

If none of the solutions above seem to help, feel free to contact our Customer Success Sharks and they will help you out anytime!

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