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How to connect to Surfshark in countries with internet restrictions on iOS

  1. At first, log in to our website, then open this page: https://account.shark-china.com/setup/manual

  2. Scroll down to the bottom of this page - there you will find your credentials. You will need to use these credentials for IKEv2 connection instead of your regular username/password.

    iOS_creds.png

  3. Now download the Surfshark IKEv2 certificate to your device. Using iOS device click here to download it.

    If you can not download it from here, log in to our website and go to this page: https://account.shark-china.com/setup/manual

    Scroll down to the bottom of the page and you will find IKEv2 certificate

    android_cert.png

  4. Now go to the Settings app of your iOS. You will notice the section with Profile Downloaded.

    Click on it

    Image_from_iOS.png

  5.  Tap Install to continue.

    installcert.png


  6. To establish a connection to our servers, you have to select to trust Surfshark IKEv2 certificate. You will have to click Install once again.

    installcert2.png

  7. Once the installation is complete, tap Done to finalize it.

    donecert.png

  8. Now, open SettingsGeneral and select the VPN tab.

    VPNprofile.png


  9. Tap on the Add VPN Configuration... button.

    add_configuration.png


  10. Fill in the following information:

    Type - IKEv2;
    Description - Your preferred name of this connection;
    Server - the hostname of the server (server IP from the list below);
    Remote ID - the same hostname that you entered in the Server field;
    Local ID - leave empty;

    Server IP list:

    London - 185.44.76.188

    Bulgaria - 217.138.202.21

    Kazakhstan - 45.136.56.64

    Kazakhstan2 - 45.136.56.57

    Kazakhstan3 - 45.136.56.61

    Turkey - 185.195.79.3

    France - 199.247.8.20

    Germany - 62.171.149.160

    Germanay2 - 178.238.231.49

     
    User Authentication - Username;
    Username - Username from step 2;
    Password - Password from step 2;
    Proxy - Off.

    profiledetails.png

    After filling all the fields, tap Done.

  11. The newly created VPN configuration will appear in the VPN menu. Tap the Status slider under VPN CONFIGURATIONS to connect. Once the slider turns green, you should see Connected status next to it.

    connected.png


  12. To make sure you are connected successfully, please refer to this article.
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