Follow the guidelines below to ensure that your Surfshark VPN connection is properly established and working as expected.
Find the connection status in the app
Connect to Surfshark VPN. Once connected, the Surfshark app will display connected and safe, meaning that your connection is secure.
Here you can also see the protocol in use, your connection time, and IP address.
IP leak test
NOTE: Customers connected to Surfshark’s Dedicated IP should check their connection’s integrity on the following page while ensuring that the IP and DNS addresses match
Open the Surfshark IP leak test page to perform an IP leak test.
It should show the IP address of a Surfshark server that you have connected to. You will also see a message that you are protected and that your IP address is secured by Surfshark.
DNS leak test
NOTE: Customers connected to Surfshark’s Dedicated IP should check their connection’s integrity on the following page while ensuring that the IP and DNS addresses match
Switch to Surfshark DNS leak test page to do the DNS leak test.
Similar to the IP test, the DNS test should show only one DNS server address from the same location. You will also see a notification saying protected.
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