Why does my subscription show up as expired on iOS?

In this article, you will learn how to solve the issue when your subscription shows up as expired on an iOS device.

Here are a few tricks to get this issue sorted:

  • Try logging out of your Surfshark account and logging back in. This way, the account and subscription information in your Surfshark app will reset.
  • Double-check that you are using the right email. It could be that you have purchased your subscription under your Apple private relay email address.
  • Try reinstalling your Surfshark application. See how to reinstall the Surfshark application on iOS.
  • It might be that your subscription has actually expired. Check the expiration date in the Settings tab of your Surfshark app.

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