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What are Virtual servers?

Since you can choose between a virtual location and a physical location, we will shortly explain why we use virtual locations and should you be concerned about your security while using them.


So first of all, why? 

The basic answer is to get better connection speeds and cover even more locations. By using virtual locations, we deliver better speeds to our customers and many more options for connecting.


Second, should I be worried?

Short answer - no.

All our servers are physical, and they are configured to meet our strict no logs criteria. Every server gets a fresh Linux installation, our standard configuration and tests before we launch it to the public.

All these physical servers simply connect you to a virtual location, meaning that while, for example, you’re connected to a Germany virtual location, the physical server might be in France.


Are there any drawbacks?

The main drawback could be ping (or ms), because the virtual location is not the closest one to your location, but it appears to be.

The second one is its online database information. When a new virtual location is launched, every database is informed about it. It takes some time to actually display the location online where we want it to be so in the meantime, you could get some websites loading, for example, in a different language than that of the location you’re connected to.


If you have any further questions, feel free to contact our Customer Success Sharks anytime - they will help you out!

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