How can I cancel my recurring payment?

Surfshark VPN protects your browsing, device, and personal data from cyber threats. 

 

Even though sometimes the difference in online safety is not visible, rest assured - Surfshark works in the background and secures your device and online activities. 

 

We aim to provide uninterrupted security; that’s why paid Surfshark Services renew automatically at the end of each service period. Your chosen payment method is charged again unless you cancel your automatic payments.

 

How to cancel your Surfshark subscription

 

You have a right to cancel your account at any time. However, canceled accounts will not be refunded for the unused part of the ongoing service period. If you cancel the automatic renewal on your account, you can still use it until the subscription expires. 

 

If you'd like to cancel your subscription and stop future payments, you can do that by:

  • Contacting our customer success team via live chat;
  • Sending us an email. 

If you bought a subscription via Google Play Store, check this article for more details on canceling the subscription

If you made your purchase via the Apple app store, check out this guide on how to cancel the subscription via the App Store.

 

Benefits of auto-renewal

 

If you have your auto-renewal on, your subscription will never expire. That means:

  • Safety on all networks no matter where you are;
  • Unlimited 24/7 online freedom and privacy; 
  • No more domestic or foreign spying;
  • Online shopping without price discrimination whenever you want;
  • Secure streaming at any time & more.

 

If you have any questions, start a live chat or submit a ticket by clicking the buttons at the bottom of this page. We are available 24/7.

 

You may also be interested in:

  1. Surfshark Terms of Service
  2. How to troubleshoot streaming issues?
  3. How to fix slow speed issues?
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