How to connect manually using Surfshark Windows app

You can connect manually using Surfshark VPN for Windows from version 2.6.3 and later. To do so, follow the steps below:


  1.  Launch the Surfshark app and click Log in.


  2. Click Manual connection


  3. You will need to get the hostname of your preferred Surfshark server and service credentials for the manual connection.

    You will find those on the Surfshark website. Just click the Get credentials button in your Surfshark app and you will be sent to the required page on the website. Log into the website if you will be asked to.


    Once you log in to the website you will find the list of all servers. Under each flag, you will see the hostname of this server. You will need to enter this hostname in order to connect to this server, so copy it.



    Click on the Credentials tab and you will find the Surfshark service credentials that you will need for manual connection.


  4. Enter all the required details:

    Username: Surfshark service username (from step 3)

    Password: Surfshark service password (from step 3)

    Hostname / IP: Hostname or the IP address of the server you want to connect to (from step 3)

    Protocol: You can leave the default option or choose your preferred one (OpenVPN UDP or OpenVPN TCP)

    Port: if you choose to use the OpenVPN protocol, you will be asked to choose a port.

    For OpenVPN (UDP) use port 3433

    For Open (TCP) use the port 8443

    Click Connect.


  5. You will see the connection status in the next window.


Great, you have connected to the Surfshark server!

Follow this article to make sure the connection was established successfully. 


You also might be interested in:

  1. How to fix unstable connection issues on Windows?
  2. How does Smart DNS work?
  3. How to set up a VPN-protected Wi-Fi hotspot using Windows?
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