If you have enabled the 2FA (2-factor-authentication) feature on your account, you will be asked to enter a temporary code in order to login to your Surfshark account.
If you have chosen to active 2FA using your email, open your email inbox and you will find a letter from Surfshark containing 6-digit temporary code.
Enter this code to the required field and click Verify in order to log in to your Surfshark account.
If you have chosen the authentication app as a secondary authentication method, open the app (Google Authenticator or Authy) and you will find the temporary code of your Surfshark account.
Every code on the app will expire in 60 seconds.
If you have any further questions, or can not log in using 2FA, feel free to contact our Customer Success Sharks anytime and they will help you out anytime!