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Allow the Surfshark browser extension in the Incognito mode

Incognito or Private browsing mode is pretty useful in many situations. It will allow you to use your browser without any previously saved information (cache) and settings.

You quicky open Incognito mode on your Chrome Browser by pressing CTRL+SHIFT+N

If you're using Firefox, you will need to press CTRL+SHIFT+P in order to launch the Private browsing mode.


However, most browser extensions will not run in the Incognito or Private Browsing mode. By default such function is turned off for the majority of extensions, so you may need to turn it on. 

Follow the instructions below to find out how to do that on Chrome and Firefox browsers.

Google Chrome

  1. Make sure you have already installed the Surfshark browser extension. 

    If you have installed it, you will see the Surfshark icon in the top-right corner of your browser.


  2. Click on three dots, then navigate to More tools -> Extensions


  3. You will find all installed extensions listed on that page. Find Surfshark and click Details.


  4. Turn on the Allow In incognito switch.


Mozilla Firefox

  1. Make sure the Surfshark browser extension is installed. You must see it in the top-right corner of your browser.


  2. Open the settings menu and navigate to Add-ons.


  3. You will find the Surfshark add-on. Click on three dots and choose Manage.


  4. You will find a setting to Run in Private Windows. Choose to allow.


Now you will be able to use Surfhark browser extensions in Incognito and Private browser windows as well.

If something is not working as supposed, feel free to contact our Customer Success Sharks via live chat or email anytime and they will help you out!

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