What is your refund policy?

Your satisfaction with our services is our main goal. If you choose to stop using our paid services, we guarantee you the right to claim a refund within 30 days of purchasing your subscription.

Want to learn more? Read the Surfshark Terms of Service here. Section 4 describes the payment and refund policy in detail.


Want a refund? Please contact our customer support department via email at support@surfshark.com or via live chat to cancel your subscription and get your money back.



If you have any further questions, our customer success team will help you 24/7 over live chat or email.


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