This article provides important updates on the recent challenges you may have encountered while using our VPN service in China.
We recognize the importance of uninterrupted VPN access for our users in China, especially given the country's complex network structure and strict online regulations. Nonetheless, our team is always working to improve the service.
At the moment, we strongly recommend connecting manually using the WireGuard protocol if you can't connect via the Surfshark app.
Here are guides on how to set it up:
WireGuard client is a great way to bypass internet access restrictions if the Surfshark app on your device can’t connect. That said, you’ll be just as secure as when you connect via the Surfshark app.