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How can I change my email?

Updated:

To do so, please fill out the form on this page.

Note: we will request your payment details to confirm your identity, and protect your account from possible unauthorized changes.

 

  • current registered email address;
  • the new email address you wish to replace the current one;
  • payment date;
  • payment amount;
  • payment type (Credit/debit card, PayPal, Google Pay, Apple Pay, Amazon Pay, Crypto);

    PayPal - If the payment was made via PayPal, please provide the 9-digit reference number and your PayPal email address.

    Credit Card - If the payment was made via credit card, please provide the last 4 digits of your credit card, credit card type, and credit card expiry date.

    CoinPayments - If the payment was made via CoinPayments, please provide the Payment ID.

    Google Play Store - If the payment was made via Google Play Store, please provide the order number, starting with GPA.

    Apple - If the payment was made via Apple/App Store, please provide a screenshot of the payment receipt.

    Other payment methods - If the payment was made through the Sofort, Ideal, Alipay, or other payment providers, please attach a screenshot of the transaction statement.

 

Keep in mind that the email change request will not be completed if any requested data is missing or skipped.

 

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