To do so, please fill out the form on this page.
Note: we will request your payment details to confirm your identity, and protect your account from possible unauthorized changes.
- current registered email address;
- the new email address you wish to replace the current one;
- payment date;
- payment amount;
- payment type (Credit/debit card, PayPal, Google Pay, Apple Pay, Amazon Pay, Crypto);
PayPal - If the payment was made via PayPal, please provide the 9-digit reference number and your PayPal email address.
Credit Card - If the payment was made via credit card, please provide the last 4 digits of your credit card, credit card type, and credit card expiry date.
CoinPayments - If the payment was made via CoinPayments, please provide the Payment ID.
Google Play Store - If the payment was made via Google Play Store, please provide the order number, starting with GPA.
Apple - If the payment was made via Apple/App Store, please provide a screenshot of the payment receipt.
Other payment methods - If the payment was made through the Sofort, Ideal, Alipay, or other payment providers, please attach a screenshot of the transaction statement.
Keep in mind that the email change request will not be completed if any requested data is missing or skipped.