If you have any devices that cannot connect to VPN automatically, setting up a router with VPN connection may be beneficial.
To set up VPN connection on your router, it must support OpenVPN. In addition, the router has to support OpenVPN as a “Client” and not as a “Server” in order to connect to Surfshark servers.
Please note that we do support L2TP and for instructions, you should contact our customer success team!
To determine if your router is compatible with the necessary VPN protocol, please read the router user’s manual (you can usually find it in manufacturer’s website), contact your router’s retailer or check the settings of your router. The vast majority of ISP-issued routers are unable to support any VPN configurations.
If your router supports OpenVPN protocol, the easiest way to set up your router with our VPN is by typing your router manufacturer’s name in our knowledge base search tab. Having entered the name, you will be redirected to the page with an explicit VPN set up on your router tutorial.
The most popular router tutorials can be found here:
Note: VPN on the router method most probably will not work if it lists protocol as being supported in "pass-through" mode. Routers that state they support VPN pass-through mode do not support OpenVPN Client, which is a crucial feature needed to run our services. Otherwise, they also support pass-through feature as well as OpenVPN Client.