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Does Surfshark keep any details of user accounts?

Surfshark does not store any logs of its users. However, some information related to our users must be kept:

  • User’s email address is kept in order to recover a password if it was lost and to send the latest Surfshark news.
  • Payment information is stored in regard to a refund request.

Upon your request, all the information can be removed, you just have to contact our Customer Support team. 

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