Surfshark does not store any logs of its users. However, some information related to our users must be kept:
- User’s email address is kept in order to recover a password if it was lost and to send the latest Surfshark news.
- Payment information is stored in regard to a refund request.
Upon your request, all the information can be removed, you just have to contact our Customer Support team. Please take a look at this article on how to do so.