Does Surfshark keep any details of user accounts?

Surfshark does not store any logs of its users. However, some of your information is required:

  • The user’s email address is required to authenticate your subscription, recover a password, and send the latest Surfshark news. 
  • Payment information is required to issue a refund.

You can request the removal of this information by contacting our Customer Support team. For more information, check out this article.


You may also be interested in:

  1. Surfshark Features and Settings
  2. Do you keep any logs of my internet activities?
  3. How can I cancel my recurring payment?
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