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Do you keep any logs of my internet activities?

We, at the Surfshark value our customer's privacy, therefore none of your online activities are logged or monitored in our system.

Surfshark does not collect or gather any data that could be used to identify you as a particular user. This includes:

  • Incoming and outgoing IP addresses;

  • Browsing, downloading or purchasing history;

  • VPN servers you use;

  • Used bandwidth;

  • Connection timestamps;

  • Network traffic;

The only information that our service stores:

  • User’s e-mail address (used for purposes of connecting to VPN, marketing, and troubleshooting purposes);

  • Information regarding Billing (used in case if a refund is requested);

If you will have any further questions, feel free to contact our Customer Success Sharks anytime and they will help you out!

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