Surfshark Identity Theft Coverage is a new feature available for new Surfshark ONE+ subscriptions.
NOTE: Surfshark Identity Theft Coverage is available for customers residing in the US, including territories and the District of Columbia, except for New York State residents. Surfshark is not a licensed insurance producer. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits for the state of Washington and the rest of the US.
What is identity theft coverage?
Identity theft coverage is a Surfshark One+ bundle service that helps individuals recover from identity theft incidents. It reimburses up to $1M for expenses incurred while restoring your identity, such as document replacement, application fees, notaries, and legal fees. It offers up to $1,000 for mental health counseling expenses to support you during the recovery process. You'll also gain access to a licensed identity theft investigator.
What does identity theft coverage include?
- Professional support from a licensed identity theft investigator.
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Up to $1M reimbursement for expenses incurred while restoring your identity, including:
- Credit bureau reports.
- Replacement of documents and fees.
- Legal costs associated with identity theft.
- Lost wages, including child and elder care (up to $5,000).
- Mental health counseling (up to $1,000).
- Other related expenses (up to $1,000).
How do I file a claim?
In case you become a victim of identity theft, you can file a claim by:
- Calling the toll-free hotline: 888-HSB-LOSS (888-427-5677).
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Navigating to your Surfshark account Identity theft coverage section, and clicking on File a claim.