Billing & Account

Billing

• Unable to make a payment
• Can the plan be upgraded after the initial purchase?
• What payment options do you offer?
• My account is still not activated after making a payment.
• Are there any additional payments or hidden costs?
• How can I cancel my recurring payment?

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Account

• Incorrect Password
• I need to change registration email. How can I do that?
• Does Surfshark keep any details of user accounts?
• What do I do if I have lost or forgotten one of the credentials of my account?